Instructional Designer - Customer Training

Permanent employee, Full-time · Amsterdam

The Role

At Personio we are on the amazing journey of becoming the leading People Operating System in Europe! Join our international Customer Education team and take an active role in shaping our culture and the future of thousands of People teams and organizations across Europe. At Personio you will have a direct impact on our product, our users, our organization, and the future of HR in Europe.

We are searching for a talented Instructional Designer - Customer Training (learning experience designer) to help us deliver effective and innovative learning solutions to our customers through courses and credentials that help them improve their usage of Personio and accelerate their expertise in the HR space. If you can make learning interesting and exciting while meeting the needs of a diverse, international audience, this role is for you.

You’ll conceptualize, design, and develop in formats ranging from live, instructor-led courses to self-paced online experiences. You’ll work with subject matter experts both inside and outside of Personio, including industry experts and our customers, to develop high-quality content that matches Personio’s ambition to be the leader in our space. You’ll also measure the success of our content and use that information to iterate and improve learning experiences over time.

Overall you will support our customers in making the best possible use of Personio by recognizing their learning needs and translating them into meaningful, high-quality content that furthers Personio’s position in the market and shapes the future of HR education in Europe.

Your Tasks And Responsibilities Include: 

  • Designing curriculum and content on a variety of topics, including product training to HR best practices

  • Selecting instructional strategies to meet the needs of learners while keeping pace with a fast-moving software product

  • Developing written content, instructor guides, and e-learning modules for self-paced and instructor-led delivery

  • Using data and measurement to identify and fill opportunities in our learning materials

  • Working with a variety of internal and external stakeholders and subject matter experts to develop instructional materials

What you need to succeed
  • You have at least 3-5 years experience as an instructional designer or learning experience designer in a corporate setting, preferably on a customer education team

  • You’re familiar with a variety of instructional strategies, as well as development and measurement frameworks, and you can skillfully deploy them based on the audience needs and production requirements

  • You’re confident working with LMS platforms, rapid development e-learning tools, and can design content that is clean and on-brand

  • You have high quality standards for your own work and communicate problems at an early stage

  • You’re a discerning editor with excellent English skills (German and others are a plus), and you know how to make learning experiences clear, concise, and focused, making complex topics simple for learners

  • You’re a team player who can easily build relationships with stakeholders, and you’re known for asking the right questions to get the best results for customers

Why Personio
Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:

  • Competitive compensation package that includes salary, benefits, and pre-IPO equity

  • 28 days of paid vacation, plus another additional day after 2 and 4 years (because we love what we do, but we also love vacation!)

  • 2 Impact Days you can use to have an impact on the environment and society –  one for an individual project of your choice and one for a company-wide initiative! #SocialResponsibility

  • Find your best way to work with our office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs

  • Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.

  • Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)

  • High-impact working environment with flat hierarchies and short decision-making processes

  • Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares

  • Save money with corporate discounts across brands like Adidas, LG, Bosch, Apple, and more

  • Bright and open office space in the heart of Amsterdam

  • Subsidy towards healthcare coverage with a provider of your choice

  • Access multiple fitness studios and sports facilities the Netherlands for €30 per month with a subsidized Onefit membership

  • Invest in your retirement via the Personio Pension Scheme, with a Personio contribution
About us
We’re using technology to revolutionize the way HR operates, transforming the way millions of people experience work every day. In June 2022 we raised a second Series E funding of $200 million, allowing us to turbocharge this change and making Personio the fastest-growing and most valuable HR technology company in Europe.

With over 6,000 customers and a team of 1,500 in seven offices across Europe, now is the perfect time to join! We’re hiring talented, impact-driven individuals who want to be more than just another employee. Will you be one of them? 

Personio is an equal opportunities employer. We are committed to building an integrative culture where everyone feels welcomed and supported. We #EmbraceUniqueness and understand that our diverse, values-driven culture makes us stronger. As we continue to scale, we focus on enabling our employees to grow both personally and professionally.

We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Your application
Thank you for considering a career at Personio. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to

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