We are searching for a talented In-app educational content manager to help us deliver high-quality content to our customers through our multilingual in-app content systems. Your main duties will include identify relevant topics and be responsible for the realization of corresponding content, managing content translations, implementing it and monitoring its performance.
You will support our customers in making the best possible use of Personio by recognizing their information needs and translating them into meaningful, high-quality content. You will coordinate the ongoing international expansion of our in-app content and make its consumption more seamless and relevant for the different roles within Personio customers.
Your Tasks And Responsibilities Will Include
You plan, coordinate and create interactive in-app tours to automate the setup of new customers and facilitate the introduction of new features and functionalities.
You will create informative in-app notifications to keep our customers informed about new functions and important updates.
You will work closely together with our content writing team, which provides the inApp content
You will analyze the performance of existing in-apps content and derive optimization initiatives from the results
You will coordinate translation projects for in-app content in cooperation with external partners
You will further develop the content execution for new in-app processes.
- You will work with supporting teams and external vendors for ongoing back-end maintenance and front-end optimizations.