The Role
We just raised $200M in our second Series E with renowned investors to execute on our strategy. To support us on this journey and fuel our growth, we are looking for an Intern or Working Student (m/f/d) in our Customer Growth Department. You will work together with the Business Operations Manager, who directly reports to the Head of Customer Growth. You will work on operational topics to enable >80 colleagues in customer facing roles to proactively engage with customers to increase MRR and maximize lifetime.
What you will be doing:
What you will be doing:
- You own the (re)-allocation of new customers to the Growth Managers
- You perform simple analysis of customer data, identify trends and recommend measures to be taken
- You support the maintenance and administration of our CRM system Gainsight
- You support on operational tasks, such as planning and organizing the monthly meetings / events
- You prepare slides and other material for stakeholder communication to our customer insights team
- You work on special projects such as research in close collaboration with the Business Operations Manager in Customer Growth