Product Operations Manager (m/f/d) - Location: All Personio Offices

Permanent employee, Full-time · Munich

The Role
At Personio we are on the amazing journey of becoming the leading HR Platform in Europe!
Join our international agile Product & Engineering team and take an active role in shaping our engineering culture and the future of thousands of HR teams and organizations across Europe. At Personio you will have a direct impact on our product, our users, our organization, and our engineering practices. 

Product Operations’ mission is to drive the effectiveness of the Product and Engineering (P&E) org by solving problems which impede our teams to achieve their goals. We do this by creating a best-in-class ecosystem which connects P&E with relevant data and other parts of the company, underpinned by seamless processes and technologies which work in harmony. In this role, you will be part of a new team defining and implementing the product and engineering operating model, driving continuous improvement in how we work and our culture. 

As a Product Operations Manager, you will manage our operating model and evolve it into a world-class system which enables us to scale easily. You understand product development disciplines and know how to optimize frameworks / processes to make them meaningful and light touch for our teams.

Specific tasks and responsibilities include:

  • Identify, evaluate and implement improvement opportunities to drive the effectiveness of Product & Engineering
  • Design and execute processes for goal setting, planning and road mapping at departmental, domain and tribe levels
  • Streamline and automate processes across the product development lifecycle to drive efficiency and quality improvement
  • Provide coaching and support to product development teams on product management tools and software
  • Collaborate with teams outside P&E (e.g. Customer Service and GTM) to build feedback loops, taking in customer feedback and insights, actions and updates
  • Collaborate with other departments to ensure overall alignment of company-wide and departmental processes
  • Design and implement processes and tools to track goals, outcomes, roadmaps, progress, capacity and costs across the department
  • Gather and synthesize feedback on operating model to drive continuous improvement
  • Create and maintain a centralized source of documentation and knowledge management resources
What you need to succeed
  • Over 5 years of relevant experience working on fast-scaling and complex systems with a strong background in project/program management
  • Extensive experience working in agile / scrum teams
  • Extensive experience with product management software such as Jira and Confluence
  • Bonus if you have experience in product management and/or user experience
  • Strong customer focus (internal), with a drive to continuously discover and solve problems impeding your customers (internal)
  • Effective problem-solving skills, able to cut through ambiguity and irrelevant details to solve root causes
  • Ability to deal with conflict, balancing the different needs of different internal customers
  • Great presentation and communication skills in written and spoken English (native speaker or level C1 on a CEFR scale)
  • Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations
  • Strong attention to detail and relentless on quality
Why Personio
Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:


  • Competitive compensation package that includes salary, benefits, and pre-IPO equity
  • 28 days of paid vacation, plus another additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
  • 2 Impact Days you can use to have an impact on the environment and society –  one for an individual project of your choice and one for a company-wide initiative! #SocialResponsibility
  • Find your best way to work with our office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs
  • Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.
  • Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)
  • High-impact working environment with flat hierarchies and short decision-making processes
  • Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
  • Save money with corporate discounts across brands like Adidas, LG, Bosch, Apple, and more
  • Invest in your retirement via the Personio Pension Scheme, including a Personio contribution
  • Choose between green mobility options, including a JobRad® bike or monthly public transportation ticket
  • Access multiple fitness studios and sports facilities across Germany for €22 per month with a subsidized Qualitrain membership
  • A beautiful, spacious office in the heart of Munich, complete with professional espresso machines, free drinks and snacks, and indoor and outdoor break spaces
About us
Being a Personio means being part of something big. It means shaping the future of HR, the future of our company, and at the same time, the future of you. And we’re not just one of the fastest-growing B2B SaaS companies in Europe. In October 2021 we raised $270 million in Series E funding, making Personio the fastest-growing and most valuable HR technology company in Europe. With more than 6,000 customers and a team that has doubled in size in 2021 alone, now is the perfect time to join! We’re hiring talented, impact-driven individuals who want to be more than just another employee.

Personio is an equal opportunities employer. We are committed to building an integrative culture where everyone feels welcomed and supported. We #EmbraceUniqueness and understand that our diverse, values-driven culture makes us stronger. As we continue to scale, we focus on enabling our employees to grow both personally and professionally.

We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Will you join us in shaping the future of HR in Europe?




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Your application
Thank you for considering a career at Personio. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to joinus@personio.de.

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