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Working Student Customer Service (m/f/d)
Intern / Student,
At Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!
Here are some of the things that you would be working on:
Support in the maintenance and correction of customer data
Support in the implementation of customer campaigns in terms of communication and scheduling with customers
Documentation, Reporting und Evaluation of campaign results
What you need to succeed
Good knowledge of Excel and Google Sheets
Good communication skills
Very good German (C2) and good English (B2)
Admiring problems is not yours. You prefer to approach them actively and find a solution
Diligent and independent working method
Current enrollment within any field of studies
Awesome team from all over the world
Your chance to play a decisive role in shaping a company in its rapid growth
A creative working environment and short decision-making paths
Regular team events, e.g. raft trips on the Isar, ski trips, visits to the Oktoberfest and much more
Stylish open office space in the heart of Munich (near Hauptbahnhof) - Coffee, Mate, Fruits, and Muesli are provided by us
Choice between a lightning-fast UNU E-Scooter as a “company car” or a subsidized Qualitrain membership for 25€ per month
Find your best way to work with office-led, remote-friendly PersonioFlex! We offer a roughly 50% remote, 50% in-office working framework to suit your needs.
Being a Personio means being part of something big. It means shaping the future of HR, the future of our company, and at the very same time: your future. As one of the fastest-growing B2B SaaS companies in Europe, we have raised $125 million in ‘Series D’ funding in January 2021, making Personio the most valuable HR technology company in Europe. We have a great product and a fantastic team that will continue to grow through 2021, from 500 to 1,000+. We already have more than 4,000 customers with a market that is only waiting to be developed further, but we aim high: Our goal is to build the leading HR platform in Europe.
At Personio, we believe in hiring people like you - ambitious, forward thinkers who want to be more than just another employee. Will you be one of them?