This position can be office-based or fully remote from one of the following countries: Germany, Spain, Ireland, the Netherlands, or the UK.
It’s time to bring your best and make your mark. Join Customer Experience at Personio, using your subject-matter expertise to build relationships with our customers and help them maximize their value every day. Together, we’re solving real problems for real people.
As a (Junior) Payroll Specialist (d/f/m), you provide a best-in class implementation for all Personio customers. Your efforts drive customer satisfaction, continuous improvement of our end-to-end customer journey and payroll processes, which directly translates into a high customer lifetime value and active Personio promoters.
Role Responsibilities: What you'll do
Customer Experience: As a key member of a small team (approx. 5), you will serve as the primary point of contact for payroll system support, ensuring exceptional customer experience and driving satisfaction among both new and existing customers utilizing Personio Payroll.
Payroll Implementation: You conduct the implementation of Personio Payroll for our customers, overseeing configuration, data migration, and task completion to meet deadlines.
Monthly Payroll Support: You support customers with their monthly payroll cycles, assisting with configuration modifications and facilitating review and approval processes.
Customer Specific Support: You develop a deep understanding of customer requirements and provide proactive support for ad hoc requests.
Continuous Training: You will participate in regular training sessions (as and when required) to ensure we keep you up-to-date with the latest payroll developments.
Role Requirements: What you need to succeed
You have 1-2+ years of professional work experience at a payroll provider / outsourced payroll, payroll preparation / in-house payroll OR 3-4 years of experience in a customer-facing role
You are proficient in German, with a good command of English
Your resilience and diligence make you a great fit for our dynamic environment
We value your ability to quickly adjust to changing priorities and tasks
Bring your understanding of fundamental project management concepts to the table
You are a strong communicator
Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:
Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
Make an impact on the environment and society with 2 (fully paid) Impact Days – one for an individual project of your choice and one for a company-wide initiative
Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
Find your best way to work with our office-led, remote-friendly PersonioFlex! Most teams offer a roughly 50% remote, 50% in-office working framework
Invest in your development with an annual personal development budget to use on professional memberships, external certifications, conferences, and more
Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
Engage in a high-impact working environment with flat hierarchies and short decision-making processes
Bring your best. Make your mark. We’re using technology to revolutionize the way HR operates so that we can transform the way millions of people experience work every day. We move fast, challenge the status quo, and support our people as they shape their careers.
With over 10,000 customers and a team of 2,000 in eight offices around the world, now is the perfect time to join! We believe in hiring driven people who want to make an impact. So bring your best, and let’s build the future of HR technology together.
Discover our Personio Principles, that guide our mindset, behaviours, and the ways we work together:
Exceed Customer Expectations: We anticipate, prioritize, and solve for the needs of our customers. Deliver Exceptional Results: We dream big and move with urgency to make great things happen. Elevate One Another: We work together as trusted partners to amplify our collective impact. Care to Challenge: We care personally and challenge directly to unlock our full potential. Ignite Positive Momentum: We embrace the challenge with a positive mindset and celebrate our wins together.
Thank you for considering a career at Personio. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to joinus@personio.de.
